With increasing life expectancy and reducing fertility, the western world is sitting on a time bomb. According to UN Report on World Population Ageing, the number of old people (> 60 years) is projected to grow by 56 per cent, from 901 million in 2015 to 1.4 billion by 2030. By 2050, it would more than double to 2.1 billion. According to Australian Human Rights Commission, by 2050, around one quarter of all Australians will be aged 65 years and over, down from 1 in 8 in 1970. We have fewer people to look after an ever-increasing number of the elderly, the disabled and the vulnerable. And less budget available per person too.

Artificial Intelligence can help. Each of the technologies like wearable medical trackers, smart home automation, intelligent assistants, robotic process automation, electronic marketplaces and cognitive computing is individually powerful enough to disrupt entire industries on its own. Our solution approach focuses the power of all these technologies to enhancing the life of each patient. It would bring ICU-inspired continuous monitoring and care for the elderly and the disabled into their daily life.

We use Robotic Process Automation to extract patient records that may be spread across disparate systems that do not talk to each other. The patient records are securely stored in a blockchain, to be made available to the providers at the point of care. Data on every aspect of the patient’s well-being from multiple sources like wearables and home automation is correlated with patient records and computer vision are continuously fed into Artificial Intelligence algorithms. The quality of care a healthcare provider would be able to deliver with this solution is unimaginable currently. Over time, this solution would allow us to predict the medical health of each patient, enabling effective telehealth and telecare.

This AI-First journey would start with a tool-based assessment of your processes and data. We would then use Process Mining and Robotic Process Automation kind of tools to re-imagineer processes enhancements around:

  • claims management
  • account setup
  • member management
  • billing
  • benefit management
  • customer service
  • care coordination
  • case management
  • finance & accounting

If you wish to provide differentiated patient care at significantly lower price points, please reach out to us at